Privacy Policy

Privacy Policy

Effective Date: October 20, 2026

Loaves & Fishes Charlottesville ("we," "our," or "us") is committed to protecting the privacy of our visitors, donors, clients, and volunteers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, cvillefoodpantry.org.

  1. Information We Collect
    We only collect personal information that you voluntarily provide to us. This includes:
  • Contact Information: Names, email addresses, and phone numbers provided when you fill out our contact form, register for appointment slots, or subscribe to our quarterly email newsletter.
  • Volunteer & Donation Information: Information submitted when applying to volunteer or making food and monetary donations.
  1. How We Use Your Information
    We use the information we collect strictly to fulfill our charitable mission, including to:
  • Process and manage food distribution schedules and appointments.
  • Coordinate volunteer shifts and respond to your direct inquiries.
  • Send you updates, news, and quarterly newsletters (which you can opt out of at any time).
  1. Data Protection and Third-Party Sharing
  • No Commercial Sharing: We do not sell, rent, trade, or lease your personal information to commercial third parties or external marketers.
  • USDA Reporting: As a distributor of the Emergency Food Assistance Program (TEFAP), we do not share any client information with anyone other than the ages of people (child, adult, senior) receiving USDA food, which we are legally required to report monthly to the USDA.
  • Security: We implement standard security measures, including HTTPS encryption, to protect your personal data against unauthorized access, alteration, or disclosure.
  1. Google reCAPTCH
    Our website forms are protected by Google reCAPTCHA to prevent automated spam. The Google Privacy Policy and Terms of Service apply to those specific sections of the site.
  1. Contact Us
    If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
    Loaves & Fishes Food Pantry
    2050 Lambs Road
    Charlottesville, VA 22901
    Phone: 434-996-7868